DATA AND PRIVACY
Privacy Policy
Last updated: July 2026
01
Information We Collect
Depending on how you use the website, we may receive the following information.
Information You Provide
You may provide information such as your name, email address, the contents of messages you send, newsletter subscription preferences, order numbers and purchase-related information, and information submitted when requesting support or a refund.
Purchase Information
Purchases are processed by Lemon Squeezy. Lemon Squeezy may collect information necessary to complete your transaction, including your name, email address, billing information, payment details, location, tax information, IP address, and fraud-prevention data.
FormerlyHuman does not directly receive or store your complete credit-card number. We may receive limited transaction information from Lemon Squeezy, such as your name, email address, purchased products, order number, payment status, country, and refund status.
Website and Technical Information
Our website host and service providers may automatically process technical information such as IP address, browser and device type, operating system, referring website, pages visited, approximate location, visit dates and times, website performance, and error information.
Framer’s built-in analytics may also provide aggregated information about website traffic and visitor activity.
02
How We Use Information
We may use information to process and verify purchases, deliver digital products, provide customer support, respond to refund or technical requests, send requested emails or newsletters, maintain website security, detect fraud, abuse, and unauthorized file distribution, understand website usage and improve the store, maintain business, tax, and accounting records, enforce our Terms of Use and licensing restrictions, and comply with applicable legal obligations.
We do not use complete payment-card information because payment details are handled by the payment provider.
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Email Communications
You may receive transactional emails related to purchases, downloads, refunds, or customer-support requests.
Marketing or newsletter emails will be sent only when you subscribe or otherwise provide permission where required.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages. Unsubscribing from marketing messages will not prevent necessary transactional emails concerning an existing purchase.
04
Cookies and Analytics
The website may use essential browser storage or similar technology needed for website functionality, security, checkout, and digital-product delivery.
Framer’s built-in analytics is designed to operate without cookies or persistent visitor identifiers. However, embedded services, checkout providers, videos, email forms, or additional analytics tools may use their own technologies.
If FormerlyHuman later adds advertising pixels, behavioral analytics, or other nonessential tracking tools, this policy and any required consent notices will be updated.
You can control cookies through your browser settings, although disabling essential technologies may affect website or checkout functionality.
05
How Information Is Shared
We may share information only as reasonably necessary with service providers that help operate FormerlyHuman, including Lemon Squeezy for checkout, payments, taxes, fraud prevention, refunds, and order management; Framer for website hosting and site functionality; email or newsletter providers; file-hosting and digital-delivery providers; analytics, security, and technical-support providers; and professional advisers such as accountants, attorneys, or tax professionals.
These providers may process information under their own privacy policies and contractual obligations.
We may also disclose information when reasonably necessary to comply with a law, regulation, court order, or legal process; investigate fraud, abuse, infringement, or security incidents; protect the rights, safety, or property of FormerlyHuman or others; or complete a merger, sale, transfer, or reorganization of the business.
FormerlyHuman does not sell personal information for money.
FormerlyHuman does not knowingly share personal information for cross-context behavioral advertising. This statement should be updated if advertising pixels or targeted-advertising services are added to the website.
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Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
For example, order and transaction records may be retained for tax, accounting, fraud-prevention, and legal purposes; support communications may be retained while an issue is active and for a reasonable period afterward; newsletter information may be retained until you unsubscribe or request deletion; and security records may be retained as necessary to investigate abuse or protect the website.
Some information may remain in backups or records maintained by service providers for a limited period.
07
Data Security
We use reasonable administrative and technical measures intended to protect personal information.
However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. You provide information through the internet at your own risk.
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Your Privacy Choices and Rights
Depending on where you live, you may have the right to request access to personal information associated with you, ask us to correct inaccurate information, request deletion of certain information, object to or restrict certain processing, withdraw consent where processing is based on consent, request a portable copy of certain information, opt out of marketing communications, and appeal a decision concerning a privacy request.
These rights may be subject to legal exceptions. For example, we may need to retain transaction information for tax, accounting, fraud-prevention, or legal purposes.
To submit a request, contact [privacy email address]. We may need to verify your identity before completing the request.
You may also contact Lemon Squeezy or another service provider directly regarding information that it controls independently.
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International Visitors
FormerlyHuman and its service providers may process information in the United States and other countries.
Those countries may have privacy laws that differ from the laws where you live. Where required, service providers may use recognized legal safeguards for international data transfers.
10
Children’s Privacy
FormerlyHuman is not directed to children under 13, and purchases are intended only for adults who are legally able to enter into a transaction.
We do not knowingly collect personal information directly from children under 13. Contact us if you believe a child has submitted personal information so that we can investigate and take appropriate action.
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Third-Party Websites and Services
The website may contain links to Lemon Squeezy, social-media platforms, or other third-party websites.
Their privacy practices are governed by their own policies. FormerlyHuman is not responsible for the privacy, security, or content of independently operated services.
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Changes to This Policy
We may update this Privacy Policy when the website, services, or legal requirements change.
The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by email when appropriate.
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Contact
Questions or privacy requests may be sent to:
FormerlyHuman
Email: contact@formerlyhuman.com